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Acid and Base Report Qualitative Data Free Essays

Acids and Bases Labs Report Aim: To examine the attributes of acids and bases. Trial 1 Magnesium Ribbon with Sulphuric Acid Observations | |...

Wednesday, October 16, 2019

Paraphrasing Essay Example | Topics and Well Written Essays - 500 words - 1

Paraphrasing - Essay Example Setting up a proper democracy is the main challenge for Egypt over the next few years. Tourism has always been a huge boon for the Egyptian economy, so all the political upheaval has had quite a negative effect. Tourists are concerned for their safety and security after watching the latest news on television. Furthermore, many foreign countries have warned their citizens not to travel to Egypt because of the high risk of violence. As the number of tourists has been dropping rapidly, tourism minister Hisham Zaazou will have to come up with marketing schemes to get the tourists to come back. In addition, the political strife in Egypt has led to a decrease in foreign investment in the country. Before the violence Egypt was welcoming of foreign investment, so the government needs to get back to that image. Egypt has a robust and fair social security and welfare system for its citizens. The system is designed to help those in need, particularly people who cannot get jobs. Government employers and employees are required to contribute to the national insurance scheme to cover an array of benefits. Unemployment has skyrocketed over the past few years due to the political changes taking place. The World Bank Group is doing its best to provide training and support so that development can continue in the job sector. The Zewail City of Science and Technology was finally established after the January 2011 political protests. The project will help train 5,000 promising and talented students. The goal of the project is to bring Egypt into the 21st century by increasing productivity and exploring new technologies. In September 2012 an agreement was signed between Egypt’s ICT sector and a U.S. business delegation to help stimulate economic growth in Egypt. One of the first focuses of the deal was to improve infrastructure at the Cairo International Airport in conjunction with the Cairo Airport Company. Egypt is very open to foreign investment, although

Tuesday, October 15, 2019

McDonald's Case Study Example | Topics and Well Written Essays - 1500 words

McDonald's - Case Study Example McDonald has shown great business acumen, flexibility and commitment to these values to stand solid and gain competitive advantage through creating differential advantages in every segment. Political factors: government policy can have impact on the economy and business. By imposing higher tax on fast food industry government can influence the business and its profitability in a country where the business is situated. Government can fix up minimum wages or bonus for workers in chin stores that can inflate the wage bills of a fast food chain like McDonald. Economic factors: interest rates, taxation changes, economic growth, inflation and exchange rates ruling in the country of operation always affect the business. Many governments consider fast food stores as luxurious segment of business and impose higher taxes. Higher interest rates often deter investment because of higher costs for borrowing funds. Inflation keeps the fast food prices higher and deters youths the target customers to eat in McDonalds. Social factors: Changes in social trends can have impact on the demand for a McDonald's products. Workers may not be sufficiently available or not willing to work for the prescribed wage and benefit structure. The aging population in UK and Japan have made the labour cost higher. Young Turks who visit fast food chains more frequently prefer young faces to serve. Older workers claim longer and higher pension. Technological factors: new technologies create new products and new processes that can reduce costs, improve quality and lead to innovation. These new developments always benefit consumers as well as the organisations providing the products. McDonald can afford introducing these newer technologies better and provide benefits to its consumers. Environmental factors: The growing desire to protect the environment is having an impact on many industries and fast food is one of those. Government imposes many rules in order to protect environment. Environmentalists always campaign and raise issues on this external factor that is gaining importance everyday. Legal factors: legal environment in which firms operate is very vital. Significant legal changes in UK have affected McDonald. For example an increase in the minimum wage and greater requirements for firms to recycle. Legal changes usually affect a firm's costs. The planning and prosperity of a venture abroad is guaranteed only when the macro environment of the country where the business is operating is congenial enough to promote the business. For example the political system of the country is smooth enough to let the investment fructify and provide appreciable returns. The nature of government whether democratic or communist or military or dictatorship is a determinant factor. The political scenario, its local government, labour profile, leadership, media industry profile and general populace are important considerations. The social and cultural system of the country should also enable the local populace to accept the product for consumption. Global expansion made Mc Donald giant and truly multinational but had had to face many controversial issues on health,

Monday, October 14, 2019

Happy people make people happy Essay Example for Free

Happy people make people happy Essay Like yawning, many recent studies have proved that laughter is contagious. Does this necessarily imply that when you smile to a complete stranger, he will smile back to you? Or on the other hand, when you frown at a complete stranger, he will frown at you as well? To find out the answer, we designed an experiment to test will happy people make people happy. Independent variables are the factors we manipulated. There are two independent variables in this test. The first one is our emotion conditions when having eye contact with the strangers, i. e. smile condition, frown condition and control condition. We define smile condition as smiling without teeth, frown condition as knitting our brows, and control condition as having a neutral facial expression. The second one is gender. To understand if gender matching matters, we will test the three conditions with strangers with the same gender and the opposite gender. Dependent variables are the variables being tested in the experiment. In this test, the dependent variables are the responses from the participants. We will rate their responded expression in 5 categories: clear frown, small frown, neutral, small smile, and clear smile. However, there are confounding factors that may affect the results of the experiment. Confounds are the extraneous variables in an experimental design that correlates with both the independent and dependent variables. Possible confound is the original facial expression of participants. Randomly choosing participants is a way to prevent confounds. To further eliminate confounds, we will choose complete strangers as participants and will not tell them about our test beforehand as they may confound the result by giving us what they believe we want to see. The last thing we do is to execute this test in a consistent way. We have strict control over our facial expression to make sure that our expressions will not defer a lot among participants. This is not a simple test as what we originally consider. The first obstacle we encounter is not having enough confidence to frown at people. It is not difficult to smile at strangers, but frowning at strangers is somewhat weird  that we hesitate for a long time before having confidence to complete the test. The second obstacle we encounter is there are possible biases in choosing participants. For example, we tend to choose participants with the same race or at similar ages with us. This may create possible confounding factors to the test. The last obstacle we encounter is finding suitable participants. Since we want to choose participants that are walking alone and not distracted by phones or music, surprisingly there are only a few can be found around campus. It takes us quite a lot of effort and time in finding suitable participants for the test. Before conducting the test, we state our hypothesis as when we smile to people, people will smile back to us; whereas when we frown at people, people will frown at us as well. We come out with this hypothesis because we believe ones emotion can influence others, that is when there are optimistic and happy people in a group, other members in the group will become happy more easily; whereas when people in a group are generally in a pessimistic and unhappy mood, other members in the group will be influenced and become unhappy as well.

Sunday, October 13, 2019

The Development Of The Hospitality Industry

The Development Of The Hospitality Industry Historians have traced the development of the hospitality industry through thousands of years and many cultures Viewing the industry through lens of history is helpful because it reveals the strong relationship between the shape of hospitality and the needs and expectations of diffrents societies. Because societies will continue to change in what they want,the hospitality industry will also continue to change . Future leaders within the industry will need to be focused on the ever-changing workforce and the evolving expectations of the travelling customers. 1.Define the term Hospitality Industry and give examples, advantages, and disadvantages of their use in the hospitality industry. If youre one of the people who gets satisfaction from provide service with a warm smile , this industry could be right up your alley in no time. In the hospitality industry , looking good and presenting good is being warm and cheerful and making people feel comfortable plays an important part of the hotel industry.The industry covers a wide various of portfolios in fields ranging from hotel to hotel to tourism and public relations.Hospitality and leisure contain of industry within the food services,recreation,accommodation and entertainment sectors.The ministry tourism has predicted a boom in the hotel sector in the country and those in the city wanting to be a part of this boom can chose courses offered by several institutes and colleges.Therefore, there are private institutes in the city that offers courses that will help many students to become airline cabin staff such as flight crew. Flight crew are require to have a cool head in times and calm passengers down in the emergency si tuations and see to it that they are kept comfortable and safe. Their duities include serving ,selling , preparation of onboard food and beverages.with the advantages of the hotel industry there also comes the disadvantages too. The disadvantages are working later hours at night and be very busy whole day, sometimes you may even skip your lunch , dinner . The disadvantages are also required training and education for a hotel management career , one disadvantages is to enter a career in hotel management is a need to gain some education and experience . Almost all of the hotel chains require a bachelors or masters degree to enter management position. Usually , the specialization in hospitality or hotel management is preferred and always needed. Therefore , motels may only require an associates relevant experience . Formal internships may also can required in some cases.Work environment, Employment Prospects , is another disadvantages in hotel industry , despite having a certain degree , there are also many types disadvantages to the work environment and job duties of a hotel and as a manager in the hotel. It may be difficult to conduct a whole range of activities to maintain a hotels function. This adds pressure from the responsibility of turning a profit. Although hotel managers can create their own schedule , may times maintain a hotel business requires working a very long hour. Usually, managers are on-call. In most some nighttime work hours will be require. Creates problems of adaptability to forgein environment and culture and its also increases the forgiveness of the subsidiary, it may also involve high transfer and salary coasts .hotel industry may lead to high failure rate. May be subject to local government restrictions. hotel industry theres many advantages and disadvantages working in a hotel line is not an easy job to do. It has all the hustle and bustle . but , the advantages in working in the hotel line is you get to see the beautiful atmosphere an d know many different types of people . Some of them maybe proud some of them are very friendly. The disadvantages are the working in the hotel line is a very tiring job also. Despite their operating freedom and generally small scale ,independents confront more difficult financial challenges than chain hotel . They faced the highest failure rate in the recession of the early 1990s . In order to get off the ground , they usually must raise large amounts of capital and show a very early profit ,despite limited advertising ans sales budgets . Independent hoteliers develop all of their own operations systems , so they succeed or fail based on the effectiveness of these systems . These systems are often very expensive and require significant debt service . Charge a commission that can be as high as 10 or 15 percent of the room rate. CONCLUSION : In conclusion , once again if the employee acknowledges the request and at least fulfill it to the customer is usually satisfied. On the other hand employee disinterest or unwillingness to consider resolving the service encounter leaves the customers dissatisfied. Advantages and disadvantages also have their good and bad sides . Both must changes and improve. QUESTION 2 : INTRODUCTION : Government that bring tourism to an economy all levels make an effort to develop and promote tourists destinations . One way governments do this, describe as earlier by providing facilities and capital investment unkeep at government à ¯Ã‚ ¿Ã‚ ½Cowned destinations such national parks , monuments , and historical attractions. 2)Find out the factors that affecting travel and tourism. Explain in detail. Many Countries and destination areas seek the advantages that make tourism attractive.A healthy tourism trade benefits countries economically , socioculturally and environmentally . Carefully planning and management can help lessen negative impact. Economic gains and costs when a destination is developed for tourism , the wave of tourists coming in has a tremendous impact on the local and national economy. Therefore , local economy reaps the benefits at other times , it bears the costs ad outsiders take home the gains . Almost all destination require facilities and services nearby to satisfy the needs of visitors .Tourists usually spend money during their stay at a destination . Visitor spending provides income and profit for my businesses , hotel , restaurants , service stations , golf courses , grocery stores and souvenir shops. Business travel to a destination for conventions and meetings directly benefits transportation businesses , hotels and restaurants . Tourism also generates government revenue from direct taxation of tourism businesses and tourists. Local , state and national governments receive revenues from sales taxes , room taxes , alcohol and gasoline taxes , and user fees for parks , tollroads and other. Increase government revenue that may be used to improve the areas infrastructure can elevate the quality of life for local residents. Direct spending is money that goes directly from the traveler into the economy . This money includes payments for hotel rooms , restaurants meals , rental cars , recreation ,entertainment and souvenirs . Indirect spending is more income and further employment . For example : foodservice establishment ideally buy food and beverages from local suppliers . The suppliers make purchases from local farmers . Part of the money also supports employees who work in the hotel , restaurants , and other tourist businesses . The workers in turn pay for housing , buy groceries and so forth. Economic costs tourism also have a nega tive impact. One concern is the opportunity cost , that will be sacrificed by using a resource one way rather than another. For example : a community might have to decide between expanding an airport to bring in more tourists or allowing a manufacturer to locate on a particular piece of real estate . Leakage or money that flows out of the local economy to purchase outside resources . Many of the goods and services that are needed to satisfy tourists desires have to be imported. Thus , not all of the direct and indirect tourists expenditure money will stay in the local economy . Minimizing leakage is developing countries can minimize the loss of tourists income. For example : through trade negotiations they can reduce imports of tourism à ¯Ã‚ ¿Ã‚ ½Crelated-materials and support industries instead. Economic benefits of destination development can outweigh possible negative impact. Sociocultural impact the effect of increased hospitality and tourism activities on the ways individual w ith other members of the society may be positive or negative. Changing family lifestyle and cross-cultural may result in either positive or negative influences .Weathers and special events are things that travelers would consider when planning their travel guide.The tourism industry is affected by a various of different kind of factors. Some of these kind of causes certain venue while other people affect tourism as a whole. Even if someone is having on something like travel. For many people , travel is considered a luxury to be done with lots of money when times are good. Prices in gas / fuel always have an effect on the tourism industry First if people are spending more on gas they may never want to take long distance road trip. Airline and bus companies need to pay for gas as well, they may need added cost even when this goes up just a little .Natural disasters can have an influence on specific destinations , furthermore people are hit by a natural disasters then they will not be worried about travelling.Many local residents find their lives changed when they obtain tourism related employment. Young people may enter the job market for the first time when tourism development occurs . On the positive side , this may contribute to increase family income , allowing families to buy products that were previously creased their means. The changed in lifestyle may also lead to demands for better housing and changes in dress and eating habits . When local people adopt practices from tourists , this is known as the demonstration effect . The demonstrations effects can have a negative outcome , though , if local residents come to realize that even with their increase income they cannot afford to live like the tourists . A feeling of envy towards the tourists may affluent visitors may result. Tourism can also help preserve historical sites and culture. A wave of tourists from other cultures may have less disirable consequences . For example : the Pennsylvania amish had l ived quietly for hundred of years until they become a tourists attractions . Tourism businesses built motels , restaurants , and souvenir shops to serve the growing numbers of tourists. Tourism can contribute to the undermining of social standards and to the commercialization of a culture . Some people say that local artistic standards suffer when reproductions of na?ve crafts are mass-produced for tourists consumption. Tourism can cause displacement if local residents find they can no longer live in their community after it has been newly developed as a destination . An increased demand for land for tourists facilities can cause property values to soar . The negative effects of tourism may include discrimination . Hiring and promotion practices of corporations new to an area maybe against employees. A community may discriminate against transplanted corporate employees. When they are not enough local workers to build and manage the tourists businesses , workers may be brought in fro m outside the area or even the country . A sudden wave of large numbers of outside workers may cause resentment in local workers. This may be especially true if the incoming employees occupy managerial positions that can earn high salaries while leaving the low paying menial jobs to local workers . If local workers see a higher standard of living for the newcomers , they may actively against them. On the other side , if the culture and lifestyle of the local residents is very different from that of the newcomers , the newcomers may be uncomfortable in their new situation Furthermore , the impacts of tourism on the local environment can cause harm to sensitive heritage sites , for example , the Lascaux cave in France had to be closed to the public because the tourists breath and body heat were destroying the pictures left on its walls by paleolithic artists . The mere presence of the visitors warmed the air around them , which caused condensation on the cooler cave walls. When the dr oplets fell , they look with them pigments from the 17,000 years old paintings. Conclusion : Hospitality business may be competitive business but its very interesting. The tourism industry is also concern with the events that would draw curiosity to tourist and the area.

Saturday, October 12, 2019

Edgar Allan Poe?s ?The Philosophy of Composition? :: essays research papers

Shortly after Edgar Allan Poe had completed his masterpiece, â€Å"The Raven† and sold it for $15 in 1845, he composed an essay entitled â€Å"The Philosophy of Composition†. In the essay, he claims that writing a poem was a methodical process, much like solving a mathematical problem. Poe emphasized that a poem should be read and enjoyed in one sitting, thus concluding that a poem should be around 100 lines long (The Raven was 108 lines long). Poe also states that his method of writing a poem consists of writing it backwards. Each section of the poem relies heavily upon alliteration and alternating interior rhythms. Poe used a method to appeal to both popular and critical tastes by hitting upon the most melancholic of all subjects: the death of a beautiful woman. "The death†¦of a beautiful woman is, unquestionably, the most poetic topic in the world – and equally is it beyond the doubt that the lips best suited for such topic are those of a bereaved lover". Of all the themes, he chose death, because it was an emotion that everyone can relate to. Poe believed that the most poetic use of the theme death was the death of a beautiful woman. Having the theme and subject planned out, he composed his poem backwards, adding uses of the word â€Å"nevermore†. The alliteration of â€Å"nevermore† builds tension, stanza by stanza. Poe wanted to create poetry of feeling, to be able to relate the reader with the narrator. However, it has been suggested that â€Å"The Philosophy of Composition† was a hoax, and it is unlikely that it is an account of his poem, â€Å"The Raven†. Scholars are skeptical because he enjoys revealing his secrets a little too much in that he loved to explain and analyze his writing skills.

Friday, October 11, 2019

Jealousy and Othello

How does shakespeare explore the theme of authority in ‘Othello’? In the play Othello, Shakespeare explores through the theme of authority. He presents different types of authority such as racial, military, political, sexist, emotional and deception. Shakespeare uses techniques such as characterisation, symbolism, contrast, repetition, dramatic irony and pronouns to help portray the theme of authority. Shakespeare uses characterisation to develop the characters to help express authority in Othello.Othello is seen as the protagonist and tragic hero of the play. He is described as an eloquent and physically powerful figure at the beginning of the play. He uses his experience of fighting in the battlefields to woo Desdemona and to gain her love. â€Å"She loved me for the dangers I had passed, and I loved her that she did pity them. † From this Othello gains authority over Desdemona as she loves him. He is depicted as a general who is of military authority over the a rmies of Venice, but also as a moor in the eyes of Iago, Brabantio and Roderigo because of his racial colour. Your daughter and the Moor are now making the beast with two backs. † In spite of his military status, he possesses a free and open nature which Iago uses to his advantage to twist Othello’s love for Desdemona, which turns his love into an uncontrollable and insane jealousy. Due to Iago’s manipulation Othello becomes obsessive and compulsive which adds fire to the jealousy within Othello. Shakespeare portrays Iago as a manipulative and evil person. He is seen as the antagonist of the play.Envy of Cassio, jealousy of Othello’s possession of Desdemona, jealous fear that both Othello and Cassio may have cuckolded him and the incessant desire for money and power is what fuels Iago’s motivations and leads to Iago’s destructive actions. Iago like Othello is motivated by the same envy and jealousy that arouses murderous hatred. Iago’s desire for power leads Iago to manipulate and destroy other’s reputation to gain his own. Iago is highly skilled with words and uses language to gain his power.One such situation is when Iago convinces Cassio to drink to get him drunk which leads to Cassio losing his position as lieutenant which is then given to Iago. Iago uses people’s weaknesses and strengths to control his victims. This creates a sense of authority over them as he can easily manipulate them to do what he wants and to get what he wants. The women in Othello are characterised to have little to no power or authority against the males. This shows a sexiest view of authority.Though Desdemona is the senators daughter and starts off as a strong and independent woman defying her father, near the end she is seen as weak and unfaithful and also as a push over as she easily forgives Othello for everything he has done therefore showing that Desdemona has little power in her relationship with Othello. Emilia is portrayed as a cynical and worldly woman. Emilia is deeply attached to her mistress, Desdemona, though she tries to grab her husband, Iago’s attention and affections by stealing Desdemona’s handkerchief and giving it to Iago.In the end though Emilia goes up against Iago she is killed for it. Bianca, is a represented as a prostitute who doesn’t have any power or authority and is abused by Cassio as he doesn’t respect her and uses her as a sex toy. The handkerchief plays a very important role in Othello. It symbolises different things to the different characters. For Desdemona the handkerchief is a symbol of Othello’s love and for Othello it symbolises marital fidelity as it was his mother’s and used it to keep his father faithful to her.By losing the handkerchief and lying about it, Othello sees it as a sign of infidelity and thinks that Desdemona is cheating on him. For Iago, he sees it as an opportunity to use the handkerchief to beguile O thello into believing that Desdemona is unfaithful to him and cheating on him with Cassio who Iago uses as a part of his plan to confirm Othello’s uncertainties of Desdemona’s infidelity which drives Othello insane with jealousy. The handkerchief is a symbol of fidelity and trust which Iago manipulates to gain power over Othello.Dramatic irony is shown throughout the play. Iago is the main source of dramatic irony for his cunning ways. Iago is depicted as having two faces, one that is for show which is as a loyal soldier and trusting friend while the other as an evil and sinful man which only the audience knows until the end of the play. Iago’s loyalty as a soldier and as a friend is contrasted sharply to his true intention which is to destroy the lives Othello, Cassio and, Roderigo as a bonus, to gain power and money.Such irony includes Othello’s trust in Iago, as Othello listens to Iago and does what he says, giving Iago power over him, though the audie nce knows his true intensions which is to destroy his life and everyone he loves. Cassio is also a victim to manipulation. Iago uses persuasive language to get Cassio drunk which leads Cassio into getting into fight with Roderigo, who Iago also has power over, to get Cassio stripped of his status as lieutenant which goes to Iago.Though Cassio thinks of Iago as a friend who wants to celebrate with him, he is just another civilian towards his plan to gain power. The use of repetition is mainly used by Iago which is used to emphasis and brainwash his victims. â€Å"Put money in thy purse†, is repeatedly said to hypnotise Roderigo into believing that Iago will help him get Desdemona for the price of all his money, but of course this is dramatic irony as the audience knows he is being used by Iago, creating a strong authority over Roderigo.Iago has Roderigo so mesmerised that he convinces him to kill Cassio, as Iago has made him believe that Cassio was also after Desdemona’ s affections and was competition that had to be eliminated. â€Å"Villainy†, is repeatedly said by Emilia to emphasis the murder of an innocent lady and to create guilt inside of Othello’s conscience. Shakespeare conjures an Elizabeth racial stereotype which creates a racial authority. Elizabethans were very sensitive to the use of the pronouns such as ‘you’ and ‘thee’, which sent clear social signals.Even though Othello is of high authority, he is not treated with the same respect as the white people because of his racial colour. People such as Iago use ‘thou’ and ‘thee’ towards Othello and ‘you’ and ‘your’ towards Brabantio. This shows that Iago acknowledges Othello as a superior but has no respect for him as he calls him by ‘thee’ which implies contempt. The use of pronouns such as ‘you’ is more formal and distant, suggesting respect for a superior. â€Å"An old black ram is tupping your white ewe†, is a racist comment used to describe Othello.Because of the white dominated race in Cyprus, black people such as Othello do not get the same respect as one should get. In conclusion, Shakespeare has expressed many views of authority in Othello. The use of techniques and structure has helped develop the theme of authority. One of Shakespeare’s messages of authority in the play is that jealousy can be destructive and powerful and can lead people to do unmentionable deeds. It can lead us into compulsion and obsession and destroy the person that we are.

Thursday, October 10, 2019

Different Types of Documents Produced in a Business Environment Essay

The different formats in which text may be presented are font typefaces, headings, font size, effects (bold, italics, underlined), colours and text boxes. We can format text in paragraphs, tables and columns. We can add bullet points, headers and footers. We can also add tables, graphs, diagrams and flowcharts as a clear way to represent data and processes. 1. 3 Explain the purpose and benefits of producing high quality and attractive documents The documents you produce for your organisation are an image of representation of your organisation. So it creates an impression on the reader about the standards of the organisation. A good quality document that looks good to the audience can gain more customers and increase the company’s reputation. The quality of your documents is a reflection on you. 2. 3 Describe different types of technology available for inputting, formatting, and editing text and their main features A keyboard and mouse would be the main technology to insert text into a computer. When using a keyboard you press the specific key for each character that needs inputting, and this is transferred on to the computer screen, in a word processing program. A mouse helps you navigate on the computer screen to select the programs to select the programs to open and view and type the text. Another form of inputting could be copying and pasting information from the internet or another document. You could even use a scanner to input text and transfer documents into the computer. Within the Microsoft Word package, you have the following tools to format the text to make it look high quality: -WordArt: this includes effects such as shadows, outlines, colours, gradients, and 3D effects that can be added to a word or phrase. WordArt can also bend, stretch, rotate, or modify the shape of the text. -Page layout: the arrangement of text, images and other objects on a page. -Columns: this is a vertical division of text on a page, usually found in the layout of booklets, newspapers, magazines and leaflets. -Paragraphs: usually a distinct, short section on a document/ piece of writing, usually with a single theme. -Headers and footers: A header or footer is text or graphics that is usually printed at the top or bottom of every page in a document. A header is printed in the top margin; a footer is printed in the bottom margin. The types of technology that are available to edit text are: -Spell check: a computer program that identifies possible misspellings in a block of text by comparing the text with a database of the correct spellings. -Grammar check: this is a tool on Microsoft programs that gives you helpful hints to improve your sentence structure. -Find and replace: this is a function that allows you to search for a particular word in a document and replace it if you need to rename more than one word. 3. Explain the benefits of agreeing the purpose, content, style and deadlines for producing documents. The audience of a document is the group of people for who it is written for. Therefore, documents should be designed to meet the needs of the expected audience. You need to know the purpose of the document so you know what and how to produce it, for example, if it is advertising for young people you would want it to be eye catching and in a style that will appeal to them. It is important to agree the content so you can obtain the information, plan and organise the layout. Deadlines are important so you can plan other work around it and complete the document on time. 3. 2 Outline different ways of organising content for documents. To organise the content you require for a document, you first need to find out how the document is to be presented and the information that is to be included. But ways you could organise content could be: -Bullet points -Alphabetical ordering -Chronological order -Headings -Text -Graphs -Text boxes You should then store all the information needed safely and with clear file names. 3. Outline ways of integrating and laying out text and non-text. Text and non – text can be integrated easily with Microsoft Word or Publisher. There are many ways of laying out a document, using columns, graphics, and blocks of text, headings, background colours, images and white space and wrap text around; which helps you to work around with its different features to get a consistent format. Also there are other office applications that help with integrating and laying out text and non-text, for example, Excel and PowerPoint, help with integrating text and non-text in spread sheets and slides. Many organisations use a logo on all their printed materials and their documents often have a very specific style. This will be achieved by always using the same fonts, font sizes, text and page colours and page layout. 3. 4 Describe ways of checking finished documents for accuracy – including spelling, grammar and punctuation – and correctness, and the purpose of doing so. When you have finished creating a document, you should review and check it thoroughly before sending or printing the document. Word documents have a spell check function, however even using spell check might not be completely accurate, therefore using a grammar check on the document as well, will be more beneficial. After doing the spell and grammar checks, you could ask another colleague to proof read your work – having a proof reader can help highlight problems as they are a fresh set of eyes that have not read the document. Re-reading the documents several days after completing, may refresh your mind to notice any corrections and adjustments. It is beneficial to compare the final version with original notes and rough drafts. All of these checks are to ensure that your document that you want to make is fit for purpose and correct before showing to a senior member of staff or production of the document. 3. 5 Explain the purpose of storing documents safely and securely, and ways of doing so. Any document with any sensitive information should always be stored safely; electronically or physically. For example, -A filing cabinet which can be locked, as it may be required for future use/reference. Storing confidential documents electronically should always be stored with password protection, on a safe and secure operating system. -Locking your computer if you’re leaving your desk, even if it is for just a few minutes. -Being aware who is around you or your desk when dealing with documents with confidential information on. 3. 6 Explain the purpose of confidentiality and data protection when preparing documents. Any form of personal information held about a person within a company is protected under the Data Protection Act; this means all data should be kept confidential. This is significant to ensure nobody will be able to get the data and pass the information on. Confidentiality is very important when preparing documents, because Oxfordshire County Council is involved with a lot of personal data: †¢Full names †¢Contact details (addresses and phone numbers) †¢Records When preparing documents we need to be aware of what we are including in the document, for example if you are adding a photograph, do you have the right permission to use it? As a company, in order to protect the users and the owner, confidentiality must be observed. 3. Explain the purpose and benefits of meeting deadlines. If deadlines are valued and meeting those deadlines is enforced, expectations are consistent. It is important that you produce your work to the best possible standard in order to meet the requirements of the person setting the task. This will show you are responsible and trustworthy and you can be relied upon to get things completed. You may not know who else might be waiting for your work; it could have to be passed on to someone else. This may cause problems and delays in the workplace and could affect team relationships.